Take steps to protect yourself

At Shrikrishna Hrudayalaya, we make the admissions process at simple and fast as possible.

• The process of admission starts off with our Admission Counter team who generate a Unique Medical Record (UMR/ UHID) number for all data collection on hospital.  
• They also generate an In-Patient Number (IP No.) which pertains to that particular admission only.
• The In Patient (IP) billing and admission department is conveniently located in Basement area of the Hospital.

• During Your stay if you have not received any intimation of amount accrued to your account, kindly contact the Billing Department.
• We request one relative to be present/ stay in the room or ward during hospital stay.
• If Patient is required to be transferred to the ICU/SICU, the room/ bed that patient was occupying prior to the transfer is to be vacated by the attendants.
• Children below 12 years will not be allowed to visit patient
• Help in keeping the number of visitors and the noise levels low. We issue only one pass attendant pass at the time of admission.
• Food recommended by our Doctors/ Dietician will be served to the patient from the Canteen Department
• Home food may be permitted on “Medical Grounds”.
• Consumption of alcohol, smoking and chewing of tobacco is prohibited

During your stay at the hospital the health care team will explain in detail about your post- hospitalization care needs, expected discharge date, and ways to obtain your follow-up care. All medical supplies needed at the time of discharge will be discussed and issued by the discharge nurse. Patient Care Executives (PCEs) will coordinate and ensure that all discharge arrangements are made at least a day prior to your discharge date. We advise you to be accompanied by a family member or a friend on the day of discharge to make a note of dos and don’ts post- discharge, basic self-help techniques and health education. All discharges are usually carried out between 10 am and 2 pm. Your duty nurse will inform you about the exact discharge time. Please note that the entire discharge procedure can take around 3 hours and depending on Insurance Claim settlement.

The Admissions team will guide the patient through the various packages, room categories and tariffs, after the consulting doctor advises the patient on getting admitted.

Once all the processes complete the patient can pay advance amount and have a room allocated to him/her. The final amount will be settled during the hospital stay and during discharge process.

After the registration is done the patient and relatives are seated briefly at the waiting area in until the process is completed and a room or bed is arranged.

After the registration is done the admission team will issue an attendant pass

Patients with insurance or part of our corporate tie-ups they will be guided to the 4th Floor and concerned departments where the Insurance and Corporate Billing department is located and can start their admission paper work there.